Privacy policy.

Last updated: November 9th 2025

Green Mines Australia is committed to protecting your personal information and handling it responsibly in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data.

By using our website or submitting information through our forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly

When filling out forms, contacting us, or requesting services:

  • Name

  • Email address

  • Phone number

  • Company/organisation details

  • Project or enquiry details

  • Any files or attachments uploaded through forms

Information collected automatically

Through cookies and analytics tools:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

  • Clicks and navigation behaviour

This data is typically anonymous and helps us improve website performance.

2. How We Collect Information

We collect personal information through:

  • Website contact forms

  • Quote request forms

  • Email or phone communication

  • Cookies and analytics platforms (such as Google Analytics or Meta Pixel)

3. Why We Collect Your Information (Purpose)

We use your information to:

  • Respond to enquiries and provide requested services

  • Prepare quotes or proposals

  • Improve our website and user experience

  • Maintain internal records

  • Comply with legal or regulatory obligations

  • Communicate updates or service information (only if you opt in)

We only collect personal information that is reasonably necessary for our business activities.

4. How We Use Your Information

Your information may be used to:

  • Contact you regarding enquiries

  • Process service requests

  • Personalise communication

  • Analyse website traffic and performance

  • Improve our operations and service delivery

We do not sell your personal information to third parties.

5. Disclosure of Your Information

We may share personal information with trusted third parties, including:

  • Website hosting providers

  • Email or communication platforms

  • Analytics and tracking tools

  • Service partners assisting with project delivery

These providers are required to handle your information securely and only for the purposes agreed upon.

We may also disclose information if required by law.

6. Data Storage and Security

We take reasonable steps to protect your personal information from:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

  • Alteration

Safeguards may include encrypted communication, secure servers, restricted access, and regular monitoring.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Understand visitor behaviour

  • Support marketing and analytics

You can modify your browser settings to refuse cookies, though this may affect website functionality.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold

  • Request correction of inaccurate or outdated information

  • Request deletion (where legally permissible)

  • Opt out of marketing communication

  • Ask questions about how your data is handled

To exercise these rights, contact us using the details below.

9. Data Retention

We retain personal information only as long as necessary for:

  • The purpose it was collected

  • Legal or regulatory requirements

  • Business record-keeping needs

Information no longer required is securely destroyed or anonymised.

10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Continued use of our website indicates acceptance of any changes.

12. Contact Us

For privacy enquiries, data requests, or questions about this policy, please contact:

Green Mines Australia
Email: tyron.massara@greenmines.com.au
Phone: 0439 983 939
Address: 2041 Patstone Rd Collie, Western Australia